FAQs
SHIPPING
When will my order ship?
Orders are typically processed within 2-3 business days. Shipping times vary depending upon your location and selected method.
RETURNS
What is your return policy?
We accept returns within a specified window, provided items are unworn and in their original condition. Full details are outlined in our returns policy.
CARE
How should I care for my jewelry?
Our pieces won't tarnish or lose their color, but to keep them looking their best we recommend:
- Store in a dry place when not wearing, preferably in your original Aiti pouch.
- Rinse with fresh water after swimming in chlorine or salt water or working out.
- If pieces are looking dull, gently soak in warm soapy water, lightly scrub, and pat dry. Shine restored!
WEAR & LONGEVITY
Can I wear this every day?
Our pieces are designed for regular wear. With thoughtful care, they will maintain their finish and character over time.